WaaPY – WhatsApp Boardcast, Automation, Notification & Customer Service Software
WaaPY Features
Whether you’re focused on customer engagement or efficient team communication, WaaPY has a solution for you.
Advanced AI Chatbot
Our AI chatbot that integrates with your APIs, databases, and workflows for real-time WhatsApp support, 24/7.
Bulk Messaging
Send promotions, updates, and alerts to multiple customers effortlessly.
Shared Inbox
All chats are shared between your teams to easily manage and assist each other.
Shared Inbox
Manage your business messages efficiently with WaaPY’s Advanced Shared Inbox.
✔ Collaborate seamlessly with more than 4 users accessing the same WhatsApp account simultaneously.
✔ Stay on top of every customer message with organized conversation threads—never miss a reply again.
✔ Enjoy advanced privacy settings to control which users or departments can view or respond to messages based on roles and permissions.
Bulk Messaging
Reach more customers in less time with smart bulk communication tools.
✔ Manage contacts and create personalized contact lists.
✔ Send customized messages with spin text and dynamic variables.
✔ Launch campaigns with scheduled times and custom intervals for message delivery.
✔ Track message performance through detailed delivery reports.
WaaPY Chatbot
Automate customer interactions with an advanced AI chatbot that feels truly human — and speaks your customer’s language.
✔ Delivers real-time, personalized replies by connecting to your databases, CRMs, and APIs.
✔ Handles voice messages, images, text, and interactive buttons seamlessly.
✔ Works 24/7 to resolve complex queries, generate leads, answer FAQs, book appointments, and more — boosting satisfaction and saving your team’s time.
Robust Third Party Integration
Connect WhatsApp seamlessly with your business tools — and create smarter workflows that save time and improve results.
✔ Integrates with CRMs, ERPs, PBX phone systems, n8n, and more to streamline operations.
✔ Syncs real-time data between WhatsApp chats and your existing business systems.
✔ Automates actions and processes beyond messaging — from lead updates to workflow triggers.
Smart Ticketing System
Turn every customer message into a manageable ticket—so nothing slips through the cracks. WaaPY’s advanced ticketing system helps you organize, track, and resolve chats with ease.
No more messy inboxes—assign, label, and resolve tickets effortlessly for a smoother workflow.
Other Features
With WaaPY, everything you need to manage and grow your WhatsApp business is right at your fingertips—efficient, organized, and built for success.
Broadcast
Send your personalised message to the right audience.
Live Chat Solution
1 Number, multiaccess account that improves your teamwork capabilities.
Automation
Send your scheduled message automatically.
API Ready to go
Integration available for any systems
Data Visualisation
Smart reporting for bigger pictures
Notification
Send notification messages such as OTP, ordering status and more
Advanced AI Chatbot Integration
Supercharge your live chat with our AI chatbot that delivers real-time, human-like responses powered by your own data and systems.
PBX Call Integration
Connect your WhatsApp conversations with your PBX phone system for seamless call handling, click-to-call convenience, and a unified customer experience.
Access Level Control
Keep customer conversations private and professional with advanced access controls. Admins can define which tickets or chats are visible to specific team members — ensuring sensitive information stays secure and your WhatsApp operations remain organized and compliant.
Check out our plans, and get started now
Check out our plans, and get started now
Whether you’re a small business or a large enterprise, we’ve got a plan that fits your needs.