WaaPY – WhatsApp Boardcast, Automation, Notification & Customer Service Software
Smarter WhatsApp Automation That Connects Everything
Waapy goes beyond traditional WhatsApp business solutions by offering a powerful shared inbox for team collaboration, advanced blasting tools to reach customers at scale, and an intelligent AI chatbot that integrates directly with your APIs and databases to deliver real-time, personalized replies. On top of that, our system seamlessly connects with third-party automation tools like N8N, PBX call systems, and more — giving your business the flexibility to automate workflows, streamline communications, and elevate customer experiences like never before.
Revolutionise Business Communication with WaaPY
Advanced AI Chatbot
Our AI chatbot that integrates with your APIs, databases, and workflows for real-time WhatsApp support, 24/7.
Bulk Messaging
Send promotions, updates, and alerts to multiple customers effortlessly.
Shared Inbox
All chats are shared between your teams to easily manage and assist each other.
Smart Ticketing System
Auto-convert customer chats into tickets for better management.
WaaPY delivers advanced WhatsApp Business solutions for SMEs and Enterprises, leveraging cutting-edge technology to create real, measurable value for corporate communications.
Elevate Your Business Now
What WaaPY Brings to Your Business
🤖 Smart Automation with AI and Integrations
Automate customer conversations with an advanced AI chatbot that delivers real-time, personalized replies. Our robust platform also integrates seamlessly with your corporate’s system and other third-party systems to power your workflows.
📈 Boost Marketing Reach and Customer Relationships
Easily engage customers at scale with personalized WhatsApp campaigns and two-way conversations. Track every interaction with CRM integration to build stronger relationships and increase sales.
🤝 Empower Teamwork and Productivity
Enable your team to collaborate efficiently with shared inboxes, conversation assignment, and real-time tracking — ensuring no customer is left unattended.
What WaaPY Brings to Your Business
Amazing teams has been using WaaPY for their businesses and hear what they say about WaaPY.
Ms. Cherrie
Managing Director, Intan Radio (Jitra) Sdn Bhd
Since adopting WaaPY Chat, managing our customer inquiries has never been easier. The WhatsApp Shared Inbox allows our team to collaborate seamlessly, ensuring faster response times and improved customer satisfaction.
With WaaPY Engage, we’ve streamlined our outreach efforts through WhatsApp Blasting, sending targeted updates and promotions quickly and effectively. These tools have not only enhanced our efficiency but also strengthened our engagement with customers. The platform is intuitive, and the WaaPY team has provided excellent support throughout. We’re thrilled with the results and highly recommend their solutions to any business looking to improve communication and customer engagement.
Mr. Leif
Managing Director, MYND Furniture
WaaPY Chat has completely transformed how we manage customer inquiries at MYND Furniture. The WhatsApp Shared Inbox feature allows our team to collaborate seamlessly, ensuring that every customer receives prompt and efficient service. This centralized approach has not only improved our response times but also helped us maintain better communication with our customers. The platform is user-friendly, and the Waapy team has been incredibly supportive throughout. We’re very pleased with the results and highly recommend WaaPY Chat to any business looking to streamline their customer service processes.
Ms. Esther
Managing Director, E Soft Business Solution Sdn Bhd
In the business software solutions industry, effective communication is key to managing client relationships. WaaPY Chat has been a game-changer for our team at E Soft Business Solution. Its WhatsApp Shared Inbox with group chat functionality has made it easy for us to collaborate internally and respond to client inquiries efficiently. With WaaPY Engage, we’ve streamlined our outreach efforts through WhatsApp Blasting, allowing us to share updates, promotions, and announcements with our clients effortlessly. These tools have greatly enhanced both our operational efficiency and customer engagement. The platform is intuitive, and the Waapy team has provided excellent support throughout. We highly recommend their solutions to any business looking to optimize their communication strategies.
Frequently Asked Questions (FAQ)
WaaPY empowers business owners to effectively delegate sales and support chats by enabling multiple users to access one WhatsApp number, while also offering the convenience of an integrated chatbot for automated replies.
A normal chatbot just answers pre-set FAQs. Our advanced AI chatbot connects to your databases and APIs to deliver real-time, accurate, and human-like responses — even for complex queries.
Absolutely!, WaaPY provides an API that is ready to be integrated into any system. We also offer development solutions to assist you in the process.
These are three distinct applications. The WhatsApp app is primarily for individual use and lacks features like setting up stores, adding catalogs, and enabling auto-reply within the application. On the other hand, the WhatsApp Business app offers additional features for users, such as creating store profiles, sharing catalogs, advertising, and utilizing auto-reply functionality. WhatsApp Cloud API, however, does not provide an app itself. It is a paid service that users can subscribe to through Meta. Typically, business owners use WhatsApp Cloud API in conjunction with third-party software tools to perform more advanced WhatsApp activities like bulk messaging, automation, and chatbot implementation.
WaaPY offers a 15-day free trial period. After that, we have affordable monthly and annual subscription plans. Please consult our pricing table for more details. please refer to our pricing page.
We can set up your instance in just about 1 hour. We also provide onboarding training to help you get started smoothly. For ongoing support, you can reach us anytime via our ticketing system or WhatsApp.
Currently, our platform focuses on delivering the best experience on WhatsApp. However, support for Facebook Messenger and Instagram is already in development and will be available soon. These additional channels will allow you to manage conversations seamlessly across more platforms, all in one place. Stay tuned for updates!
The answer is both yes and no. Meta advises against sending bulk WhatsApp messages to unknown contacts, as this can lead to your WhatsApp account being blocked if someone reports it.
WaaPY: The Smarter Way to Manage and Grow Your WhatsApp Business
WaaPY is a powerful WhatsApp Business platform designed for companies that expect more from their customer communication. We go beyond basic WhatsApp messaging by offering a complete solution to automate WhatsApp chats, handle customer inquiries with a smart ticketing system, assign conversations to team members through a shared inbox, and monitor performance with advanced analytics and reporting.
Whether you’re a small business or an enterprise, WaaPY gives you everything you need to stay organized, deliver exceptional customer support on WhatsApp, and scale your operations — all within the WhatsApp ecosystem you already know and trust.
Simplify your workflows, empower your team, and create memorable customer experiences with WaaPY’s advanced WhatsApp CRM and automation tools. Your journey to smarter, more efficient communication starts here.
Check out our plans, and get started now
Check out our plans, and get started now
Whether you’re a small business or a large enterprise, we’ve got a plan that fits your needs.